These Terms and Conditions govern your use of the juan365com platform. Please read them carefully before registering an account or placing any wagers. By accessing juan365com, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
Last updated: May 2026 | Language: English | Jurisdiction: Philippines
You must be at least 21 years of age and a resident of a jurisdiction where online gambling is permitted. juan365com reserves the right to request proof of age and identity at any time.
All bonuses offered by juan365com are subject to specific wagering requirements and validity periods. Bonus terms are published clearly alongside each promotion and form part of these Terms.
juan365com supports GCash, PayMaya, and Philippine bank transfers. All financial transactions are subject to verification procedures. Withdrawal requests are processed within the timeframes stated in the Payment Policy.
You are solely responsible for maintaining the confidentiality of your juan365com login credentials. Any activity conducted through your account is your responsibility unless you have reported a security breach to our support team.
juan365com is committed to responsible gaming. Deposit limits, session reminders, and self-exclusion tools are available to all registered players. Gambling is addictive. Know when to stop.
juan365com reserves the right to suspend or permanently close any account found to be in breach of these Terms, including but not limited to fraudulent activity, multi-accounting, or abuse of promotional offers.
Important Notice: These Terms and Conditions constitute a legally binding agreement between you ("the Player") and juan365com ("the Platform", "we", "us", "our"). If you do not agree to any part of these Terms, you must not use the juan365com platform. Continued use of the platform following any amendment to these Terms constitutes acceptance of the revised Terms.
By accessing, registering on, or using the juan365com platform in any capacity, you unconditionally accept and agree to be bound by these Terms and Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any game-specific rules published on the platform. These documents collectively form the entire agreement between you and juan365com.
If you are accessing juan365com on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms. In such cases, "you" and "your" shall refer to both you individually and the person or entity on whose behalf you are acting.
juan365com reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via the contact details on file. Your continued use of the platform after any such change constitutes your acceptance of the new Terms.
You must be at least twenty-one (21) years of age to register an account and participate in any real-money gaming activity on juan365com. This age requirement is consistent with Philippine regulations governing casino-style gambling. juan365com strictly prohibits the use of the platform by minors.
juan365com reserves the right to request documentary proof of age at any time. If a player is found to be under the age of 21, their account will be immediately suspended, all winnings will be forfeited, and any deposited funds will be returned to the payment method used for the original deposit, subject to verification.
You are solely responsible for ensuring that your use of juan365com is lawful in your jurisdiction. juan365com does not represent or warrant that the platform is legal or available in all jurisdictions. Players accessing the platform from jurisdictions where online gambling is prohibited do so at their own risk and in violation of these Terms.
Each player is permitted to hold only one (1) registered account on juan365com. The creation of multiple accounts by a single individual ("multi-accounting") is strictly prohibited and will result in the immediate suspension of all associated accounts and the forfeiture of any balances held therein.
To register an account on juan365com, you must provide accurate, complete, and current information, including your full legal name, date of birth, Philippine mobile number, and any other information requested during the registration process. You agree to update your account information promptly if any details change.
juan365com operates a Know Your Customer (KYC) verification process in accordance with applicable anti-money laundering regulations. You may be required to submit government-issued identification documents, proof of address, and proof of payment method ownership before withdrawals are processed or at any other time at juan365com's discretion.
Failure to complete KYC verification within the timeframe specified by juan365com may result in the suspension of withdrawal privileges or the closure of your account.
You are solely responsible for maintaining the confidentiality of your juan365com login credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any third party. juan365com will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to maintain the security of your credentials.
If you suspect that your account has been accessed without your authorisation, you must notify juan365com's support team immediately via live chat.
juan365com accepts deposits and processes withdrawals via the following payment methods for Philippine players:
juan365com does not accept deposits or process withdrawals via credit cards or any form of cryptocurrency. All transactions are denominated in Philippine Peso (PHP / ₱).
The minimum deposit amount on juan365com is ₱50. Minimum deposit amounts for specific payment methods may vary and are displayed at the point of transaction.
Withdrawal requests are subject to identity verification and may be subject to additional review in accordance with juan365com's anti-money laundering procedures. juan365com aims to process approved withdrawal requests within the timeframes published in the Payment Policy section of the platform. Processing times may vary depending on the payment method selected and the outcome of any required verification checks.
Minimum and maximum transaction limits apply to all deposits and withdrawals. These limits are displayed within your account dashboard and may be adjusted by juan365com at any time with reasonable notice to affected players.
An account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. juan365com reserves the right to apply an administrative fee to dormant accounts in accordance with the fee schedule published on the platform. Players will be notified before any dormancy fee is applied.
All bonuses, free spins, cashback offers, and other promotional incentives offered by juan365com are subject to specific terms and conditions published alongside each promotion. These promotion-specific terms form part of these Terms and Conditions and must be read in conjunction with them.
Bonus funds are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering requirement for each bonus is stated clearly in the promotion terms. juan365com does not offer bonuses with hidden or unreasonable wagering requirements. All wagering requirements are expressed as a multiplier of the bonus amount (e.g., 30x means the bonus amount must be wagered thirty times).
juan365com reserves the right to withhold, cancel, or reclaim any bonus or associated winnings if it determines, in its reasonable discretion, that a player has engaged in bonus abuse. Bonus abuse includes, but is not limited to: creating multiple accounts to claim the same bonus, using low-risk betting strategies to meet wagering requirements, or colluding with other players to exploit promotional offers.
All promotions have a stated validity period. Bonus funds and free spins that are not used within the validity period will expire and be removed from the player's account without compensation.
juan365com offers a library of over 500 casino games, including live dealer games, slots, bingo, and fishing games. Game availability may vary and juan365com reserves the right to add, remove, or modify games at any time without prior notice. Temporary unavailability of games due to maintenance or technical issues does not constitute a breach of these Terms.
All RNG-based games on juan365com use certified random number generators that have been independently tested and verified for fairness. The return-to-player (RTP) percentage for each slot title is published within the game information panel. juan365com does not manipulate game outcomes beyond the published house edge.
Live dealer games are conducted by trained professional dealers in accordance with the rules of each respective game. In the event of a technical disconnection during a live game, the outcome of any completed round will stand. Rounds that were interrupted before completion will be resolved in accordance with the live game provider's published disconnection policy.
In the event of a game malfunction, software error, or technical fault that affects the outcome of a game round, juan365com reserves the right to void the affected round and return the wager to the player's account. juan365com's decision in such matters is final. No compensation beyond the return of the original wager will be payable in respect of a voided round.
If you believe a game result is incorrect, you must raise a dispute with juan365com's support team within seventy-two (72) hours of the disputed event. Disputes raised after this period may not be investigated. juan365com will review all relevant game logs and server records in resolving any dispute, and its decision shall be final and binding.
The following conduct is strictly prohibited on juan365com. Engaging in any prohibited conduct may result in the immediate suspension or permanent closure of your account, forfeiture of balances, and referral to relevant law enforcement authorities where applicable:
juan365com employs fraud detection systems and reserves the right to investigate any account activity that it reasonably suspects to be in violation of these Terms. During any investigation, the affected account may be temporarily suspended and access to funds restricted pending the outcome of the review.
juan365com is committed to promoting responsible gaming and minimising the potential harm associated with problem gambling. We recognise that for a small number of players, gambling can become problematic, and we take our responsibility to those players seriously.
juan365com strictly enforces the 21+ age requirement for all registered players. We do not knowingly permit minors to access the platform. If you are aware of a minor attempting to access juan365com, please notify our support team immediately.
The following responsible gaming tools are available to all registered juan365com players from the account dashboard:
In accordance with PAGCOR-recommended responsible gaming guidelines, juan365com prominently displays the following advisory: Gambling is addictive. Know when to stop. This advisory is displayed throughout the platform as a reminder to all players to gamble responsibly.
For further information on responsible gaming tools and resources, please visit our Responsible Gaming page.
All content on the juan365com platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the platform, is the property of juan365com or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the juan365com platform for your personal, non-commercial recreational purposes only. This licence does not include the right to:
Any unauthorised use of juan365com's intellectual property is strictly prohibited and may result in legal action. All rights not expressly granted in these Terms are reserved by juan365com.
juan365com provides the platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure continuous availability, we do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled and unscheduled maintenance may result in temporary unavailability of the platform or specific features.
To the maximum extent permitted by applicable law, juan365com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses, even if juan365com has been advised of the possibility of such damages.
In any event, juan365com's total aggregate liability to you in respect of any claim arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your juan365com account in the thirty (30) days immediately preceding the event giving rise to the claim.
juan365com shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, telecommunications failures, or cyberattacks.
juan365com collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account on juan365com, you consent to the collection and processing of your personal data as described in the Privacy Policy.
juan365com implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. For full details of how juan365com handles your personal data, please review our Privacy Policy.
juan365com reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, juan365com will notify registered players via the email address or mobile number on file, or by displaying a prominent notice on the platform, at least seven (7) days before the changes take effect.
If you do not agree to the amended Terms, you must cease using the platform and may request the closure of your account and the withdrawal of any remaining balance before the amended Terms take effect. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically to stay informed of any updates. The date of the most recent revision is displayed at the top of this page.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the juan365com platform, you agree to first attempt to resolve the dispute informally by contacting juan365com's support team. juan365com will make every reasonable effort to resolve disputes promptly and fairly.
If a dispute cannot be resolved informally within thirty (30) days of the initial complaint, either party may refer the matter to the appropriate regulatory authority or seek resolution through the courts of competent jurisdiction in the Philippines.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the remaining Terms, which shall continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the juan365com support team via live chat, available 24 hours a day, 7 days a week from within the platform.
You may also reach us by email at: [email protected]
Please include your registered account username and a clear description of your query or complaint in all correspondence to ensure a prompt and accurate response.
Play Responsibly at juan365com – Gambling is addictive. Know when to stop. You must be 21 years or older to use juan365com. Deposit limits, session reminders, cooling-off periods, and self-exclusion tools are available from your account dashboard at any time. For support and resources, visit our Responsible Gaming page.
Now that you know the rules, you can play at juan365com with complete peace of mind. Fair games, transparent terms, fast GCash payouts, and a support team that's always on standby – that's the juan365com promise.